![](https://econsultancy.imgix.net/content/uploads/2023/03/15044244/CostaKV_PNG.png?auto=compress,format&q=60&w=652&h=269)
Costa Coffee increases sales with digital-first loyalty programme
The coffee shop chain worked with M&C Saatchi to develop community-led content and relaunch its app, drive loyalty and a 16% uplift in transactions
![](https://econsultancy.imgix.net/content/uploads/2023/03/15044244/CostaKV_PNG.png?auto=compress,format&q=60&w=652&h=269)
Econsultancy’s database of case studies showcases best practice and innovation across the entire digital marketing and ecommerce spectrum from companies around the globe.
The coffee shop chain worked with M&C Saatchi to develop community-led content and relaunch its app, drive loyalty and a 16% uplift in transactions